FAQs

Ryder Toys is a small family owned USA based business operating out of California. What started out as a project in the garage has grown into the #1 ride on toy company in the USA due to innovative designs and experiences. We take pride in providing exceptional products and world class customer service.

Ryder Toys is a small family owned and operated USA based company who's mission is to bring endless joy and radiant smiles to both you and your little one. Through innovative designs and enchanting experiences, we strive to ignite imagination, spark wonder, and create cherished memories that will last a lifetime. All of our products are backed by smiles guaranteed.

Ryder Toys are only available exclusively on our website (www.rydertoys.com). Our business model is to cut out the middle man so we ship our products directly to our customers. This allows us to provide the best possible price and customer experience possible.

We currently ship all of our products out of one of our three warehouses. Our current warehouse locations are Salt Lake City(Utah), Knoxville(Tennesee) and Houston (Texas).This allows us to get 95% off all orders delivered in 3 days! Our current inventory levels will determine which location your order will be shipped from.

Ryder Toys is a USA based business with our offices located in Sacramento, California. Our warehouses are located in the following areas:
- Salt Lake City, Utah
- Knoxville, Tennesee
-Houston, Texas. 

Once your order is placed please allow 2-3 business daysfor your order to be processed. After the order is processed and shipped out, you canexpect your order to be arriving at your door in 3-5 business days. Please check out ourshipping policy for more information: Shipping Policy

All products purchased through Ryder Toys are eligible forreturns within 30 days from the date of purchase. We accept returns on all newunopened and unused products within 30 days from the date of purchase. All productsmust be returned in their original packaging with all initially supplied accessories anddocuments. Check out our refund/return policy for more information: Refund/ReturnPolicy.

Here at Ryder Toys our goal is to provide a unique bondingexperience between you and your little one; guaranteed to bring a smile to both yourfaces. We don’t cut corners when it comes to manufacturing, unlike our competitors. Wetake pride in using innovative designs which are then brought to life using premiummaterials and advanced manufacturing processes. What sets Ryder Toys apart from ourcompetitors is our premier grade batteries designed to allow for the longest ride time onthe market, exclusive upgrades to make the toughest and most advanced ride on toysand our 5-star customer service. There is no other company like us out there - ourcustomers are like family to us.