Return Policy
Return Due To Change Of Mind
Ryder Toys will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and is returned to us in original packaging and unused.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping. In addition a 20% restocking fee will be incurred by the customer. Once returns are received and accepted, refunds will be processed to the original form of payment. We will notify you once this has been completed through email.
Ryder Toys will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Warranty Returns
Ryder Toys will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items. If the customer refuses replacement parts for the item the customers will be required to pre-pay the return shipping, however they will not be responsible for the restocking fee.
Upon return receipt of items for warranty claim, you can expect Ryder Toys to process your warranty claim within 14 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
